It is possible to encounter issues like a black screen when you try to restart your system. Or, you may find yourself stuck between your antivirus and your device that refuse to recognize each other.
This will lead to Avast’s failure of scanning your device. Another issue can be that even though Avast scans successfully, a pop-up message arrives on your screen nonetheless. There are several steps that can be implemented to resolve this error.
Here, we will talk about some of the simpler steps that can be carried out by a non-professional without much hassle. If the user needs proper remote assistance then should connect at Avast Antivirus Issue.
Users have also faced an issue with Avast Windows 10 where installing Avast on Windows 10 causes them to see a black screen on their desktop. This is an uncommon problem, but we still have a solution for you in case you are facing this problem.
In the taskbar, select the Avast icon and enter into the user interface for Avast. From the Settings option, move to General. You will see the exclusion options. Here, click on Add and add in the addresses C: WindowsImmersiveControlPanelSystemSettings.exe and C: WindowsExplorer.exe to exclusions. Now restart your system.
The black screen issue should not arise after this. In case you still face it, it may so happen that the problem is not related to Avast at all. You may need to get your Windows 10 screen checked to get this issue fixed.
To begin with, on the keyboard press R and Windows together in order to open “Run”. In the dialogue box, enter “services.MSC” before pressing enter, which will open up the services window. Now, click on “Desktop Services” and select the service that you want. Select “Automatic” as your preferred type and tap on Apply to save changes. Once this is done, reboot your system and check off the Avast UI problem continues to persist.
Start by clicking on Start and opening up the window for Control panel by clicking on the Control panel menu. Then, open up “Programs & Features” and click on “Uninstall a program”. This will open up a list of all of your installed programs.
Go to Avast, right click on it and select the “Uninstall” option in order to remove the software. As the last step, click on the “Yes” option to lock in the un-installation process. Once this is done go to a trusted site and re-install Avast.
Although it is an extremely old method, it tends to be of great use when it comes to solving a major chunk of problems. If your problems persist, it is best to allow a professional to get involved and look into your problem, unless you are a trained professional yourself. In order to get in contact with a trained professional connect at Avast Antivirus Issue.